Retail Team Leader – Fashion & Customer Experience

Lovisa; Tucson (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

Lovisa in Tucson, AZ seeks an Assistant Store Manager to help lead our retail team and deliver exceptional customer experiences while supporting daily operations and achieving business goals. You will train, coach, and develop store associates, drive sales, manage inventory and ensure visual merchandising standards, while upholding Lovisa's brand and culture.

This role requires strong leadership, excellent communication, and the ability to work evenings, weekends, and holidays in a fast-paced

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to perform tasks like standing, lifting, and moving merchandise.
• Embody company values and culture.
• Maintain professional appearance and attitude.
• Act as a brand ambassador both in-store and in the community.
• Stay current with fashion trends and product knowledge.

Responsibilities

• Lead and develop store team, coaching and training.
• Drive sales through motivation and leadership.
• Oversee opening/closing procedures and operations.
• Manage inventory control and stockroom organization.
• Ensure accurate shipments and merchandise flow.
• Monitor shrink and maintain visual merchandising standards.
• Create engaging in-store shopping environment.
• Resolve customer concerns professionally and efficiently.
• Maintain store appearance and cleanliness.
• Lead payroll management and scheduling.
• Maintain financial records and reporting.
• Ensure compliance with company policies and procedures.
• Support loss prevention initiatives.

Skills

Retail management

Problem-solving

Interpersonal communication

Leadership

Customer service

Flexibility

Brand ambassador

Job description

Lovisa in Tucson, AZ seeks an Assistant Store Manager to help lead our retail team and deliver exceptional customer experiences while supporting daily operations and achieving business goals. You will train, coach, and develop store associates, drive sales, manage inventory and ensure visual merchandising standards, while upholding Lovisa's brand and culture.

This role requires strong leadership, excellent communication, and the ability to work evenings, weekends, and holidays in a fast-paced