Retail Manager in Training: Lead Store Ops & Service

R301US Hibbett Retail, Inc.; Junction City (KS); On-site; USD 12,000 - 17,000; Full time

Job summary

R301US Hibbett Retail, Inc. located in Junction City, KS, is seeking a Manager in Training to support store operations and customer experience. This role covers selling, restocking, merchandising, and administrative duties under the Store Manager’s guidance.

The Manager in Training will learn store responsibilities, supervise in the Store Manager’s absence, and promote merchandise while maintaining policy standards. A focus on profitability and exceptional service is essential.

Qualifications

• Experience in retail or customer service environment.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced setting.
• Ability to manage a team and align with store goals and profits.
• Self-starter with initiative to handle important tasks.
• Strong attention to detail and multi-tasking ability.
• Team-player focused on outstanding customer service and selling.

Responsibilities

• Assist the Store Manager with selling, restocking, merchandising, ordering, and scheduling.
• Take responsibility for the store in the Store Manager's absence.
• Provide guidance to employees and customers in all departments.
• Monitor inventory, sales, and expenses to ensure profitability.
• Direct staff to complete department responsibilities and standards.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties and learn Store Manager duties.
• Deliver extraordinary customer service and promote services and merchandise.
• Follow company policies and procedures as outlined in manuals and memos.
• Protect assets and financial information by enforcing internal controls.

Skills

Customer service

Interpersonal skills

Communication

Team leadership

Attention to detail

Job description

R301US Hibbett Retail, Inc. located in Junction City, KS, is seeking a Manager in Training to support store operations and customer experience. This role covers selling, restocking, merchandising, and administrative duties under the Store Manager’s guidance.

The Manager in Training will learn store responsibilities, supervise in the Store Manager’s absence, and promote merchandise while maintaining policy standards. A focus on profitability and exceptional service is essential.