Retail Manager in Training - Lead Store Ops

R301US Hibbett Retail, Inc.; Somerset (KY); On-site; USD 21,000 - 23,000; Full time

Job summary

Hibbett Retail, Inc. in Somerset, KY is hiring a Manager in Training to support Store Manager in daily operations and guest experience. You will learn all product areas, drive sales, merchandising, and staffing while maintaining excellent customer service.

The role emphasizes supervising in the Store Manager's absence and promoting store services and merchandise. Strong communication and teamwork are essential for success in a fast-paced retail environment.

Qualifications

• Experience working in a retail environment.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail and multi-tasking ability.
• Team-player with passion for outstanding customer service.

Responsibilities

• Assist the Store Manager in controlling assets and establishing action plans for selling, restocking, merchandising, ordering, and scheduling.
• Serve as acting in-store leadership in the Store Manager's absence.
• Provide knowledge and guidance to employees and customers across all departments.
• Monitor inventory, sales statistics, and expenses to support store profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Maintain high-quality customer service per policy manuals.
• Support exceptional customer service and promote store services and merchandise.
• Protect company assets and financial information by enforcing internal controls.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Team management

Self-starter

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in Somerset, KY is hiring a Manager in Training to support Store Manager in daily operations and guest experience. You will learn all product areas, drive sales, merchandising, and staffing while maintaining excellent customer service.

The role emphasizes supervising in the Store Manager's absence and promoting store services and merchandise. Strong communication and teamwork are essential for success in a fast-paced retail environment.