Retail Manager in Training: Lead Store Ops

R301US Hibbett Retail, Inc.; Milwaukee (WI); On-site; USD 30,821,000 - 41,685,000; Full time

Job summary

The Manager in Training at R301US Hibbett Retail, Inc. Milwaukee stores will work closely with the Store Manager to oversee daily operations, sales, inventory, and staff performance.

This role develops knowledge across product areas and promotes store promotions, delivering exceptional customer service while ensuring policies and standards are followed. Training emphasizes supervisory readiness, staffing, merchandising, and loss prevention, with hands-on guidance to assume Store Manager

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.

Skills

Retail experience

Customer service

Communication skills

Team leadership

Job description

The Manager in Training at R301US Hibbett Retail, Inc. Milwaukee stores will work closely with the Store Manager to oversee daily operations, sales, inventory, and staff performance.

This role develops knowledge across product areas and promotes store promotions, delivering exceptional customer service while ensuring policies and standards are followed. Training emphasizes supervisory readiness, staffing, merchandising, and loss prevention, with hands-on guidance to assume Store Manager