Retail Manager in Training: Lead, Sell & Elevate Service

Hibbett, Inc.; City of Rochester (NY); On-site; USD 20,000 - 29,000; Full time

Job summary

Hibbett I City Gear in Rochester, NY is seeking a Manager in Training to support store operations and drive customer service excellence. The role involves assisting the Store Manager with selling, merchandising, restocking and scheduling while learning all departmental functions.

The candidate will step in as acting Store Manager when needed, supervise staff, monitor inventory and help achieve store goals. Excellent communication and a proactive attitude are essential.

Qualifications

• Experience in retail, footwear or apparel preferred.
• 1–3 years of customer service experience.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on tasks.

Responsibilities

• Assist Store Manager with selling, restocking, merchandising, ordering and scheduling.
• Act in the Store Manager's absence and supervise staff as needed.
• Provide knowledge and guidance across all departments.
• Monitor inventory, sales statistics and expenses for profitability.
• Direct staff to ensure department responsibilities are met.
• Promote and sell services and merchandise offered by the store.
• Maintain high standards of customer service per manuals.

Skills

Customer service

Communication

Team leadership

Retail experience

Job description

Hibbett I City Gear in Rochester, NY is seeking a Manager in Training to support store operations and drive customer service excellence. The role involves assisting the Store Manager with selling, merchandising, restocking and scheduling while learning all departmental functions.

The candidate will step in as acting Store Manager when needed, supervise staff, monitor inventory and help achieve store goals. Excellent communication and a proactive attitude are essential.