Retail Manager in Training - Lead & Delight Customers

JD Sports NA; Concord (NC); On-site; USD 14,000 - 19,000; Full time

Job summary

Hibbett Retail, Inc. in Concord, NC is hiring a Manager in Training within the Operations department. The role supports the Store Manager in day-to-day store operations and customer service excellence at the Carolina Mall location.

Ideal candidates possess 1-3 years of customer service experience, strong interpersonal skills, and the ability to lead a team in a fast-paced retail environment. This position reports to the Store Manager and is non-exempt, hourly valued at $12.00.

Qualifications

• Experience in retail, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Team-player with initiative and attention to detail.

Responsibilities

• Assist the Store Manager in controlling the assets of the store.
• Help establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibilities in the Store Manager's absence.
• Provide guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to meet department standards.
• Promote and sell services and merchandise.
• Uphold company policies and internal controls.

Skills

Retail experience

Customer service

Interpersonal skills

Team leadership

Initiative

Attention to detail

Job description

Hibbett Retail, Inc. in Concord, NC is hiring a Manager in Training within the Operations department. The role supports the Store Manager in day-to-day store operations and customer service excellence at the Carolina Mall location.

Ideal candidates possess 1-3 years of customer service experience, strong interpersonal skills, and the ability to lead a team in a fast-paced retail environment. This position reports to the Store Manager and is non-exempt, hourly valued at $12.00.