Retail Manager in Training — Full Time

R301US Hibbett Retail, Inc.; Wetumpka (AL); On-site; USD 12,000 - 17,000; Full time

Job summary

Hibbett Retail, Inc. is seeking a Manager in Training at our Wetumpka, AL location. You will assist the Store Manager with overall operations, merchandising, and customer service, and you will learn store responsibilities to step in during the Store Manager’s absence.

The role emphasizes hands-on training in all product areas, strong service standards, and leadership development in a fast-paced retail environment.

Qualifications

• Retail experience in footwear/apparel preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Team management and goal-oriented mindset.
• Self-starter with initiative.
• Strong attention to detail and multitasking.
• Team-player with customer service focus.

Responsibilities

• Assist Store Manager in controlling assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Be aware of inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties and learn Store Manager responsibilities.
• Provide extraordinary customer service as per the customer service manual, including helping customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Uphold policies and standards from manuals and company direction.
• Protect assets and financial information by ensuring internal controls and reporting fraud risks.

Skills

Customer service

Interpersonal skills

Communication

Self-motivation

Job description

Hibbett Retail, Inc. is seeking a Manager in Training at our Wetumpka, AL location. You will assist the Store Manager with overall operations, merchandising, and customer service, and you will learn store responsibilities to step in during the Store Manager’s absence.

The role emphasizes hands-on training in all product areas, strong service standards, and leadership development in a fast-paced retail environment.