Retail Manager in Training: Customer Experience Leader

JD Sports NA; Newnan (GA); On-site; USD 15,000 - 21,000; Full time

Job summary

Hibbett Retail, Inc. in Newnan, GA is seeking a Manager in Training to support store operations and administration under the Store Manager. You will learn each product area, promote promotions, and deliver outstanding customer service to build loyal customers.

You will assume supervisory duties in the Store Manager's absence, help with selling, restocking, scheduling, and traffic management, and ensure adherence to company policies and procedures while protecting assets.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering and scheduling.
• Assume responsibility of the entire store in the Store Manager's absence.
• Provide knowledge and guidance to employees and customers in all departments as needed.
• Be aware of inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep the Store Manager informed about inventory movement and customer trends.
• Maintain extraordinary customer service as outlined in the customer service manual and promote merchandise.

Skills

Retail experience

Customer service

Communication skills

Team leadership potential

Job description

Hibbett Retail, Inc. in Newnan, GA is seeking a Manager in Training to support store operations and administration under the Store Manager. You will learn each product area, promote promotions, and deliver outstanding customer service to build loyal customers.

You will assume supervisory duties in the Store Manager's absence, help with selling, restocking, scheduling, and traffic management, and ensure adherence to company policies and procedures while protecting assets.