Retail Manager

Fleet Feet; Fayetteville (NC); Vor Ort; USD 45.000 - 60.000; Vollzeit

Benefits dieser Stelle

401(k) with 4% Company Match

Exclusive Discounts

Professional Development

Community Engagement

Inspiring Team Culture

Benefits Summary

Zusammenfassung

Fleet Feet in Fayetteville, NC is seeking a Retail Experience Manager (RXM) to lead daily store operations and mentor a dynamic team. You will drive a premium customer experience, coach team members, and steward inventory and schedules to ensure smooth store performance.

The RXM role emphasizes hands-on leadership, strong coaching abilities, and delivering results in a fast-paced, customer-facing environment. Evening and weekend availability is expected to support peak hours.

Qualifikationen

• Proven retail management experience in customer-facing environments.
• Strong background in delivering premium customer service.
• Coaching, delegation, and team leadership abilities.
• Experience overseeing inventory, scheduling and store operations.

Aufgaben

• Lead daily store operations and drive performance on the floor.
• Mentor and coach team to deliver a premium customer experience.
• Oversee inventory control, scheduling, and retail workflows.
• Foster a high-energy culture and accountability across the team.

Kenntnisse

Retail management

Customer service

Coaching

Leadership

Inventory management

Scheduling

Store operations

Jobbeschreibung

Our Company

We believeRunning Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it's a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand.

Overview

As theRetail Experience Manager (RXM)at Fleet Feet, you’ll be at the heart of our store’s daily operations, leading with passion, supporting your team, and delivering a premium customer experience. This role is about much more than managing people and processes. You’ll be a mentor, motivator, and example of what it means to go above and beyond for customers and teammates alike. Your presence on the sales floor will drive performance, nurture a high-energy team culture, and contribute directly to the store’s overall success.

If you're ready to lead with purpose, coach with heart, and drive meaningful results, we'd love to hear from you.and help us change lives one stride at a time.

Benefits

• 401(k) with 4% Company Match:Available to employees aged 21+ at company-owned stores.
• Exclusive Discounts:Enjoy savings on industry-leading products and specialized training programs.
• Professional Development:Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.
• Community Engagement:Get involved in local outreach and service initiatives that align with our purpose-driven mission.
• Inspiring Team Culture:Join supportive, passionate teammates who live the mission every day.

• Benefits Summary: For full-time employees (30+ hours/week), check out our Fleet Feet benefits summary for details on healthcare, wellness, and more.

Equal Opportunity & Reasonable Accommodations

We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of all backgrounds, experiences, abilities, and perspectives. Our commitment to inclusion is reflected in our hiring practices, workplace culture, and community engagement.

Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.

Join Us

• Experience: Proven retail management experience, with a strong background in customer-facing sales environments.

• Customer Focused: A role model in delivering exceptional service with energy and empathy.

• Leader at Heart: Strong coaching, communication, and delegation skills.

• Operational Know-How: Comfortable managing inventory, schedules, and retail operations.

• Growth Mindset: Eager to develop yourself and others in a fast-paced, people-centered environment.

• Accountability: Takes ownership of the team’s performance and the store’s results.

• Adaptable: Able to work flexible hours, including evenings, weekends, and holidays.

• Physical Requirements: Capable of lifting and carrying 25-50 lbs and working on your feet in a retail setting.