Retail Management Trainee: Lead Stores to Success

R301US Hibbett Retail, Inc.; Richmond (IN); On-site; USD 12,000 - 17,000; Full time

Job summary

R301US Hibbett Retail, Inc. in Richmond, Indiana is seeking a Manager in Training to assist the Store Manager with daily operations, sales, merchandising, and staff supervision.

You will learn all department responsibilities and promote company policies while delivering exceptional customer service. The role involves stepping in for the Store Manager during absences, coordinating with teams, and promoting Hibbett I City Gear services and merchandise.

Qualifications

• Experience working in a retail environment.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear. Consults with Store Manager to establish action plans to accomplish departmental and store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Performs general administrative duties and is trained in Store Manager’s responsibilities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and during peak periods.

Skills

Retail Experience

Customer Service

Communication

Teamwork

Initiative

Job description

R301US Hibbett Retail, Inc. in Richmond, Indiana is seeking a Manager in Training to assist the Store Manager with daily operations, sales, merchandising, and staff supervision.

You will learn all department responsibilities and promote company policies while delivering exceptional customer service. The role involves stepping in for the Store Manager during absences, coordinating with teams, and promoting Hibbett I City Gear services and merchandise.