Retail Management Trainee: Customer Experience Leader

Hannaford; Bangor (ME); On-site; USD 26,000 - 37,000; Full time

Job summary

Hannaford Supermarkets in Bangor, ME is seeking a Department Manager to lead assigned department operations, guide merchandise quality and presentation, and uphold excellent customer service. You will build strong relations with associates and customers, model Hannaford's culture, and use available tools to manage for performance.

The role emphasizes staff development, achieving financial objectives, maintaining store appearance and safety standards, and ensuring accurate records of production,

Qualifications

• Strong understanding of store operations and merchandising.
• Excellent interpersonal, customer service and communication skills.
• Able to learn multiple tasks and technical requirements.
• Good judgment in problem solving and decision making.
• Willing to lead and manage associates across departments.
• College degree or equivalent preferred; food safety accreditation desired.

Responsibilities

• Foster a positive environment to retain associates and customers.
• Ensure quality standards and department presentation.
• Hire, train and develop associates to meet department needs.
• Attain departmental financial objectives.
• Supervise duties and responsible for inventory, records, and shrink.
• Maintain customer service excellence and department appearance.

Skills

Store operations

Customer service

Organization

Judgment/Problem solving

Leadership

Communication

Multitasking

Education

College degree or equivalent

Food safety certification

Tools

RF unit

Job description

Hannaford Supermarkets in Bangor, ME is seeking a Department Manager to lead assigned department operations, guide merchandise quality and presentation, and uphold excellent customer service. You will build strong relations with associates and customers, model Hannaford's culture, and use available tools to manage for performance.

The role emphasizes staff development, achieving financial objectives, maintaining store appearance and safety standards, and ensuring accurate records of production,