Retail Loss Prevention Investigator

The TJX Companies, Inc.; Lafayette (LA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health care options

Paid holidays/vacation/sick time

Job summary

The TJX Companies, Inc. is seeking a Loss Prevention associate for our HomeGoods store in Lafayette, LA. The role focuses on completing daily LP tasks, maintaining relationships with store management, and enforcing safety and shrink-reduction programs.

You will conduct apprehensions within policy, deter theft, and support investigations. Applicants should have strong communication, basic computer and time management skills, and be able to adapt to changing directions.

Qualifications

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative / analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Completes the daily tasks required for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Conducts apprehensions within established policies and guidelines.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to established shoplifter guidelines and policies.
• Provides timely, courteous and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork in an accurate and timely manner.
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
• Coordinates and complete shrink related activities in partnership with Store Management.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.

Skills

Communication

Judgment

Computer literacy

Time management

Investigative skills

Adaptability

Team collaboration

Retail/security experience

Job description

The TJX Companies, Inc. is seeking a Loss Prevention associate for our HomeGoods store in Lafayette, LA. The role focuses on completing daily LP tasks, maintaining relationships with store management, and enforcing safety and shrink-reduction programs.

You will conduct apprehensions within policy, deter theft, and support investigations. Applicants should have strong communication, basic computer and time management skills, and be able to adapt to changing directions.