Retail Loss Prevention Investigator

The TJX Companies, Inc.; Danvers (MA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid holidays

Job summary

The TJX Companies, Inc. and its HomeGoods stores are seeking a Store Loss Prevention associate in the USA for Danvers, MA. You will handle shoplifting guidelines, communicate with store teams, and support shrink reduction programs, ensuring a safe store environment.

Responsibilities include investigations, documentation, and collaboration with management, while maintaining high integrity and customer service. Prior experience in retail or security is a plus.

Qualifications

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative / analytical skills.
• Ability to respond to changes in direction or unexpected situations.
• Standout colleague, working with peers and supervisors.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Adheres to established shoplifter guidelines and policies.
• Provides timely, courteous and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork in an accurate and timely manner.
• Maintains appropriate evidence and understands law enforcement procedures.
• Coordinates and complete shrink related activities in partnership with Store Management.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.

Skills

Communication skills

Basic computer skills

Time management

Investigative skills

Team collaboration

Flexible schedule

Retail experience

Job description

The TJX Companies, Inc. and its HomeGoods stores are seeking a Store Loss Prevention associate in the USA for Danvers, MA. You will handle shoplifting guidelines, communicate with store teams, and support shrink reduction programs, ensuring a safe store environment.

Responsibilities include investigations, documentation, and collaboration with management, while maintaining high integrity and customer service. Prior experience in retail or security is a plus.