Retail Loss Prevention Investigator

The TJX Companies, Inc.; Brentwood (MO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Life insurance

Paid holidays/vacation/sick

Credit union

Referral bonuses

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. is hiring a Loss Prevention Associate at HomeGoods in Brentwood, MO. You will execute daily loss prevention tasks, support store management, and deter theft while providing helpful customer service in a fast-paced retail environment.

Qualified candidates have strong communication, analytical, and adaptability skills, with 0–2 years in retail or security. Expect a flexible schedule and comprehensive benefits.

Qualifications

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative / analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Completes the daily tasks required for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Conducts apprehensions within established policies and guidelines.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to established shoplifter guidelines and policies.
• Provides timely, courteous and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork in an accurate and timely manner.
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.).
• Coordinates and complete shrink related activities in partnership with Store Management.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.

Skills

Communication skills

Judgment

Computer skills

Time management

Investigative/analytical

Adaptability

Team collaboration

Flexibility

Retail or security experience

Job description

The TJX Companies, Inc. is hiring a Loss Prevention Associate at HomeGoods in Brentwood, MO. You will execute daily loss prevention tasks, support store management, and deter theft while providing helpful customer service in a fast-paced retail environment.

Qualified candidates have strong communication, analytical, and adaptability skills, with 0–2 years in retail or security. Expect a flexible schedule and comprehensive benefits.