Retail Leadership Intern: Ops & Team Development

Six Flags Great America & Hurricane Harbor; Gurnee (IL); On-site; USD 21,000 - 29,000; Full time

Job summary

Six Flags Great America & Hurricane Harbor in Gurnee, IL is seeking a Retail Leadership intern to oversee operations and personnel at your location, ensuring guest service quality and a well-maintained shop appearance.

You will train team members, assign daily tasks, manage POS procedures, and help enforce park policies to promote a safe, high-morale work environment.

This hands-on internship provides exposure to store operations, inventory control, and collaboration with area leadership.

Qualifications

• Maintain Guest First Service standards within assigned locations.
• Team Member development through on the job training as well as follow up training on daily tasks.
• Assigning daily tasks to team members.
• Follow and enforce all POS handling procedures, execute all returns, exchanges, and voids on POS
• Assist in developing and promoting a high morale, positive, and effective work environment
• Responsible for enforcing all Park and Department policies
• Coaches, counsels, and evaluate team members as necessary
• Issue corrective action to team members for attendance, over/shorts or performance as necessary.
• Complete all inventory control functions including verifying receivers, ticketing, damages, and transfers
• Maintain stockrooms and cash wraps in an organized manner and in compliance with all safety standards and regulations
• Ensure all store displays and focal presentations are clean and well stocked
• Coordinate break times in adherence to Six Flags policies
• Adhere to park attendance policy as stated in the Team Member Handbook
• Assist in the completion of all department paperwork
• Maintain and ensure all opening and closing checklists are completed as directed
• Assist with the execution of unit loss prevention measures
• Comply with all Safety and Fire responsibilities, policies, and procedures
• Promotes and maintains a clean and safe work environment
• Reports all pertinent information to Full-time leadership
• Follows delegated tasks as assigned by Area supervisor and Full-time leadership

Responsibilities

• Oversee operational and personnel aspects of your assigned location.
• Provide quality Guest Service and maintain a well-presented shop appearance.
• Train team members in their job responsibilities.
• Assign daily tasks to team members.
• Follow POS handling procedures and manage returns, exchanges, and voids.
• Assist in maintaining inventory control and safety standards.
• Coordinate break times in line with Six Flags policies.
• Report to Area supervisor and Full-time leadership.

Skills

Guest service

Team development

On-the-job training

POS procedures

Safety compliance

Job description

Six Flags Great America & Hurricane Harbor in Gurnee, IL is seeking a Retail Leadership intern to oversee operations and personnel at your location, ensuring guest service quality and a well-maintained shop appearance.

You will train team members, assign daily tasks, manage POS procedures, and help enforce park policies to promote a safe, high-morale work environment.

This hands-on internship provides exposure to store operations, inventory control, and collaboration with area leadership.