Retail Leadership Coach & Team Growth

Wal-Mart Stores East, LP; Salem (MA); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plans

Paid time off

Job summary

Wal-Mart Stores East, LP in Salem, MA is seeking a Store Operations Leader to supervise and develop hourly associates, hire and train staff, and promote a culture of belonging and high‑quality customer service.

The role emphasizes strong leadership, accountability, and collaboration across levels to drive sales, plan budgets, and ensure operational excellence in a large retail environment.

Qualifications

• 2 years’ college or equivalent, OR 1 year retail experience plus 1 year supervisory experience.
• Experience supervising and mentoring store associates, with a focus on service standards.
• Ability to lead teams, hire, train and develop talent.

Responsibilities

• Lead and develop teams through training, feedback, and coaching.
• Ensure customer service standards and store operations align with company goals.
• Drive store performance through planning, budgeting, and inventory control.

Skills

Supervisory experience

Staff development

Customer service leadership

Education

Two years of college or equivalent

Job description

Wal-Mart Stores East, LP in Salem, MA is seeking a Store Operations Leader to supervise and develop hourly associates, hire and train staff, and promote a culture of belonging and high‑quality customer service.

The role emphasizes strong leadership, accountability, and collaboration across levels to drive sales, plan budgets, and ensure operational excellence in a large retail environment.