Retail Leadership Coach — People & Performance

Walmart; Cincinnati (OH); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plans

Paid time off (PTO)

Live Better U education benefits

Career growth opportunities

Employee discounts

Job summary

Walmart is seeking a store leadership professional in Cincinnati, OH, to supervise and develop hourly associates, hire and train staff, and mentor teams across store operations. The role emphasizes delivering exceptional customer service, driving results, and fostering a culture of belonging.

Responsibilities include leading teams, coordinating initiatives, and promoting continuous learning while aligning with Walmart's One Best Way service model and ethics standards.

Qualifications

• Minimum Qualifications include 2 years of college; OR 1 year retail experience and 1 year supervisory experience; OR 2 years general work experience and 1 year supervisory experience.
• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University preferred, with prior supervisory experience.
• Experience supervising 5+ direct reports is preferred for leadership roles.

Responsibilities

• Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, and providing recognition.
• Promotes a belonging mindset and communicates expectations effectively to meet staffing needs and company growth.
• Leads and develops teams by teaching, training, and actively listening to associates; tours stores and provides feedback.
• Drives store operations, customer service initiatives, and implements action plans to drive results and continuous improvement.

Skills

Supervisory experience

Leadership

Customer service

Communication

Education

2 years of college

Bachelor of Science in Business Management and Leadership (Live Better U)

Job description

Walmart is seeking a store leadership professional in Cincinnati, OH, to supervise and develop hourly associates, hire and train staff, and mentor teams across store operations. The role emphasizes delivering exceptional customer service, driving results, and fostering a culture of belonging.

Responsibilities include leading teams, coordinating initiatives, and promoting continuous learning while aligning with Walmart's One Best Way service model and ethics standards.