Retail Lead, Yellowstone General Stores

Delaware North; Ryan Park (WY); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Employee discounts – 30% off non-groce

Flexible work schedules – 32-40 hours

Low-cost park urgent care

Recreational opportunities (YCERP)

Training and internal mobility

Dorm-style housing available

RV hookups available

Meals provided

Job summary

Delaware North’s Yellowstone General Stores in Yellowstone National Park, WY, is hiring a seasonal Retail Lead for the 2027 Spring/Summer season. You will supervise and train retail associates, ensuring merchandise is stocked and presented, and supporting guests with service excellence.

Expect 32–40 hour weeks with weekly pay and access to employee discounts, housing options, and park benefits. This role offers hands-on leadership in a dynamic park setting, with opportunities for growth within

Qualifications

• Must be at least 18 years old.
• Ability to de-escalate guest and team member concerns and escalate to management as needed.
• Previous experience leading in a retail space preferred.
• No high school diploma or GED required.

Responsibilities

• Supervises and trains retail associates by assigning tasks and following up on results.
• Verify merchandise is properly stocked and attractively displayed.
• Ensure selling space is clean and in good condition.
• Maintain orderly back stock and liaise with vendors to ensure proper inventory.
• Assist guests and team members, escalating issues to supervisor when needed.

Job description

The opportunity

Delaware North Parks and Resorts is hiring a seasonal Retail Lead to join our team at the Yellowstone General Stores in Yellowstone National Park, Wyoming. As a Retail Lead, you will be responsible for supervising the performance of team members in your specific department.

This position is for the 2027 Spring/Summer season

Pay $18.25 - $18.75 / hour

Information on our comprehensive benefits package can be found at whatweoffer.

What we offer

• Weekly pay
• Employee discounts – 30% off non-grocery items
• Flexible work schedules – you can expect to work 32-40 hours per week
• Low-cost access to Yellowstone National Park urgent care facilities ($8.19/ week)
• Free and low-cost recreational opportunities, including the Yellowstone Employee Recreation Program (YCERP), which offers sports, equipment rental, guided hikes, raft trips, educational seminars, and more!
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

Note: Additional benefits, including insurance and vacation, are available for eligible year-round positions at other Delaware North properties

Life at Yellowstone General Stores

Looking for a job you love? Be part of a global team fortunate enough to live and work in Yellowstone National Park, our nation’s first National Park! With nearly 3500 square miles of park and 1000 miles of trails, you'll never get bored. Each day inspires in special places like this.

• Dorm-style housing is available for $50/ week, including free laundry
• Full RV hookups range from $50 to $80/ week, including water, sewer, and electricity
• Meals provided at $80/ week (optional for RV residents)
• Endless adventure opportunities in Yellowstone include wildlife watching, cycling, camping, kayaking, horseback riding, swimming, and much more!
• Close access to Grand Teton National Park and historic western town Cody, Wyoming

What will you do?

• Supervises and trains retail associates; completes store/warehouse operational needs by assigning employees and following up on work results
• Verify that merchandise is properly stocked and attractively shown
• Ensure selling space is in clean and proper condition
• Uphold orderly back stock and liaison with vendors to maintain proper inventory
• Assists guests and team members, escalating concerns or questions to supervisor or manager as needed

More about you

• Must be at least 18 years of age
• Ability to de-escalate guest and team member complaints or concerns and redirect to management
• Previous experience leading in a retail space is preferred
• No high school diploma or GED required

Physical requirements

• Long-term standing, walking, bending, and reaching
• Repetitive lifting of up to 50 pounds

Shift details

• Days
• Evenings
• Holidays
• Weekends

Who we are

Yellowstone General Stores are located throughout Yellowstone National Park including near Old Faithful, Mammoth Hot Springs, and Canyon Village. The locations offer the opportunity to explore more than 1000 miles of hiking trails, 40 waterfalls, and 10,000 hydro-thermal features like hot springs and geysers. We offer dorm-style employee housing or full-hookup RV sites. We also offer an employee meal program, store discounts, and recreational activities in Yellowstone National Park for our team members.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$18.25 - $18.75 / hour