Store Leader & Coach: Elevate Customer Experience

Sephora Group; The Woodlands, Northern (TX, KY); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Disability & life insurance

401k with match

FSA/HSA programs

Student Debt Retirement plan

Paid vacation

Sick paid time off

Protected leave

Tuition reimbursement

Leadership development

Employee discount 30%

Free product / gratis

Flash sale discounts

Mental health resources

Financial coaching

Volunteer and donation matching

Job summary

Sephora in The Woodlands, TX is seeking an Assistant Store Manager to be the heartbeat of the store, inspiring your team, customers, and community. You’ll support store operations, lead and develop staff, and elevate the client experience in a premium beauty environment.

Bring hands-on leadership in fast-paced retail, a passion for coaching, and a commitment to delivering outstanding service and growth. Availability includes evenings, weekends, and holidays at an on-site location.

Qualifications

• Assistant Store Management Experience. Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, consistently driving results and elevating team performance through hands-on leadership.
• Exceptional Leadership & Business Acumen. Strong ability to recruit, inspire, and develop top talent to deliver outstanding results and foster an energetic, collaborative atmosphere.
• Outstanding Communication & Interpersonal Skills. A history of building trust, clarity, and enthusiasm across teams and clients.
• Passion for Coaching & Development. A genuine commitment to empowering teams through tailored mentorship, real-time coaching, and actionable feedback.
• Client-Centric & Growth Oriented. Deep experience creating memorable, personalized client experiences that build loyalty, while skillfully balancing operational priorities and driving business growth.

Responsibilities

• Support Store Operations & Client Experience. Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment.
• Inspire & Empower Teams. Lead with passion to coach, inspire, and empower your team to exceed expectations and performance goals, fostering growth, development and accountability.
• Recruit & Cultivate Top Talent. Attract, hire, and onboard new talent, building a diverse and inclusive team that embodies Sephora’s values and delivers the signature service clients love.
• Champion Continuous Learning. Foster ongoing learning by delivering real-time coaching, actionable feedback, and ongoing support to maximize associates’ potential.
• Drive Performance Through Feedback. Conduct impactful performance appraisals for your team and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
• Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
• Ensure Operational Excellence. Uphold Sephora’s standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
• Optimize Resources & Drive Growth. Drive results by optimizing inventory and staffing resources, adapting quickly to shifting priorities and opportunities in a vibrant, ever-changing retail landscape.

Skills

Retail leadership

Team development

Customer experience

Communication

Coaching

Job description

Sephora in The Woodlands, TX is seeking an Assistant Store Manager to be the heartbeat of the store, inspiring your team, customers, and community. You’ll support store operations, lead and develop staff, and elevate the client experience in a premium beauty environment.

Bring hands-on leadership in fast-paced retail, a passion for coaching, and a commitment to delivering outstanding service and growth. Availability includes evenings, weekends, and holidays at an on-site location.