Retail Lead Supervisor - Brand Ambassador & Team Builder

tapestry; Tempe (AZ); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Brand Ambassador in Tempe to lead on the sales floor, deliver exceptional customer experiences, and embody Coach values. You will drive store initiatives, support recruitment and training, and promote an inclusive, high-performing team culture.

Ideal candidates bring leadership experience in retail, a growth mindset, and a customer-centric approach to foster long-term relationships and meet business goals.

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
• Serves as a Brand Ambassador embodying Coach values and increasing brand awareness
• Leads implementation of Company initiatives and support full operation of the business
• Maintain a growth mindset for business and personal development initiatives
• Establishes trust, maintains integrity, and supports an environment of collaboration to promote a fair, positive experience
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
• Exemplifies strong business acumen and executes forward-planned strategies to achieve store goals/KPIs
• Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
• Provides feedback to improve individual performance; holds team accountable for goals
• Adheres to and enforces company policies and procedures in store operations

Job description

Coach is seeking a Brand Ambassador in Tempe to lead on the sales floor, deliver exceptional customer experiences, and embody Coach values. You will drive store initiatives, support recruitment and training, and promote an inclusive, high-performing team culture.

Ideal candidates bring leadership experience in retail, a growth mindset, and a customer-centric approach to foster long-term relationships and meet business goals.