Retail Team Lead - Brand & Customer Experience

Coach; Tucson (AZ); On-site; USD 20,664 - 26,863; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Tucson is seeking a Brand Ambassador to lead on the sales floor, uphold Coach values, and deliver an exceptional customer experience while driving sales targets.

You will support store operations, participate in recruiting and training, analyze data, and promote an inclusive, collaborative culture. The role requires 1+ years of retail leadership experience and the ability to lift up to 50 lbs; competitive benefits are offered.

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level.
• Ability to lift 25–50 pounds regularly and maneuver stock on the sales floor and in the stockroom.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Leads implementation of Company initiatives and support full operation of the business.
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience.
• Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed.
• Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals.
• Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures.

Skills

Leadership presence

Sales targets

Customer experience

Business operations

Team development

Job description

Coach in Tucson is seeking a Brand Ambassador to lead on the sales floor, uphold Coach values, and deliver an exceptional customer experience while driving sales targets.

You will support store operations, participate in recruiting and training, analyze data, and promote an inclusive, collaborative culture. The role requires 1+ years of retail leadership experience and the ability to lift up to 50 lbs; competitive benefits are offered.