Retail Lead: Customer Experience & Store Operations

Couche-Tard; North Canton (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Couche-Tard in North Canton, OH is seeking a full-time Store Lead to supervise staff, ensure excellent customer service, and manage daily store operations. You will greet customers, assist with purchases, and coach team members to maintain freshness, cleanliness, and accurate pricing.

The role includes shift supervision, staffing, and contributing to store performance. The position emphasizes reliable attendance, adherence to policies, and teamwork to deliver a positive shopping experience for

Qualifications

• High school diploma or equivalent; 6 months to 1 year of retail and management experience preferred.

Responsibilities

• Provide excellent customer service and coach staff to deliver courteous, friendly, and attentive service.
• Greet customers, offer assistance, and make recommendations to enhance the shopping experience.
• Operate cash register accurately and handle payments.
• Perform store duties such as cleaning, stocking, merchandising, and inventory tasks.
• Schedule employees to cover business needs and supervise shifts as needed.
• Report any incidents or discrepancies to the Store Manager and maintain cash controls.

Skills

Retail management

Customer service

Leadership

Education

High school diploma or equivalent

Job description

Couche-Tard in North Canton, OH is seeking a full-time Store Lead to supervise staff, ensure excellent customer service, and manage daily store operations. You will greet customers, assist with purchases, and coach team members to maintain freshness, cleanliness, and accurate pricing.

The role includes shift supervision, staffing, and contributing to store performance. The position emphasizes reliable attendance, adherence to policies, and teamwork to deliver a positive shopping experience for