Part-Time Retail Lead — Customer Experience & Store Ops

salvarmycareers; Zion (IL); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

403(b) retirement savings plan (immedi

Voluntary life insurance options

Vacation days (accrual begins after 1

Sick days

Personal days

Paid holidays

Job summary

The Salvation Army is seeking a Lead Retail Sales Associate to support our store management team and daily operations, delivering excellent customer service in a part-time capacity.

The role includes leadership in the absence of management, maintaining displays, handling banking, and implementing opening/closing procedures, with varied hours and opportunities for development within a mission-driven environment.

Qualifications

• High School Graduate or Equivalent
• Retail experience required

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Skills

English proficiency

Cash handling

Customer service

Education

High school diploma

Tools

POS system

Payroll program

Job description

The Salvation Army is seeking a Lead Retail Sales Associate to support our store management team and daily operations, delivering excellent customer service in a part-time capacity.

The role includes leadership in the absence of management, maintaining displays, handling banking, and implementing opening/closing procedures, with varied hours and opportunities for development within a mission-driven environment.