Retail Lead: Coach, Merch & Community Builder

Madewell; Minnetonka (MN); Hybrid; USD 24,000 - 31,000; Part time

Benefits offered by this job

Part-Time base pay & bonus programs

Employee discount on Madewell products

401(k) plan with company match

Medical and prescription coverage

Paid holidays

Job summary

Madewell is seeking an Assistant Manager in Minnetonka to lead a sales team with a strong emphasis on customer connections and brand loyalty. You will support leadership in driving profitability, coaching the team, and coordinating store operations to ensure exceptional service.

You will manage a designated function, participate in recruiting and training, and help create a collaborative, high-energy environment while ensuring the team meets goals and delivers top-tier experiences for customers.

Qualifications

• 1–2 years of retail management experience with similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.

Skills

Retail management experience

Customer service leadership

Brand and fashion knowledge

Job description

Madewell is seeking an Assistant Manager in Minnetonka to lead a sales team with a strong emphasis on customer connections and brand loyalty. You will support leadership in driving profitability, coaching the team, and coordinating store operations to ensure exceptional service.

You will manage a designated function, participate in recruiting and training, and help create a collaborative, high-energy environment while ensuring the team meets goals and delivers top-tier experiences for customers.