Retail Lead | Auto Parts

Pull-A-Part, LLC.; Norcross (GA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

FREE Life & Short-Term Disability Insurance

401(k) with Company Match

Paid Holidays & Vacation

On-the-Job Training & Career Growth

Employee Referral Bonus ($500)

Employee Assistance Program (EAP)

Job summary

Pull-A-Part, LLC. in Norcross, Georgia, is seeking a Retail Lead to support daily store operations and provide excellent customer service. In this role, you’ll lead and motivate your team, ensure a safe environment, and manage office administration.

The ideal candidate will have leadership experience and a strong customer service focus. Join Pull-A-Part, a leader in the used auto parts industry known for its commitment to customer satisfaction and environmental responsibility.

Qualifications

• Leadership or supervisory experience in retail.
• Strong customer service focus and team leadership skills.
• Proficiency in Microsoft Office and mobile tech tools.

Responsibilities

• Support the Retail Supervisor and Retail Chief in daily operations.
• Supervise and motivate retail team members.
• Ensure cleanliness and professionalism in the store.

Skills

Leadership or supervisory experience in retail

Strong customer service focus

Proficiency in Microsoft Office and mobile tech tools

Effective written and verbal communication skills

Ability to multitask

Bilingual in English and Spanish

Job description

Top Benefits

• Medical, Dental & Vision Insurance (Low-cost or FREE)
• FREE Life & Short-Term Disability Insurance
• Long-Term Disability Insurance (Based on age/earnings)
• 401(k) with Company Match
• Paid Holidays & Vacation
• On-the-Job Training & Career Growth
• Employee Referral Bonus ($500)
• Employee Assistance Program (EAP)

Your Role

As a Retail Lead, you’ll support the Retail Supervisor and Retail Chief in leading daily store operations. You’ll provide excellent customer service, coach team members, and ensure a safe, efficient, and positive environment for customers and employees alike.

What You’ll Do as a Retail Lead

• Promote a “Safety First” and “Environmental Stewardship” culture
• Lead by example, demonstrating our four core values – Respect, Help, Learn & Grow
• Supervise and motivate retail team members to meet daily goals
• Ensure cleanliness, organization, and professionalism in the store
• Deliver friendly, helpful, and professional service to customers
• Communicate sales and marketing initiatives to the team
• Manage office administration, including phones, cash drawers, paperwork, and supplies
• Support training, development, and onboarding of new employees
• Maintain vendor and supplier relationships
• Monitor and ensure compliance with all company policies and SOPs
• Work retail hours including weekends, overtime, and holidays as needed
• Perform retail-related tasks as directed
• Grow your skills, assist your team, and perform other assigned tasks.

What You Bring as a Retail Lead

• Leadership or supervisory experience in retail (required)
• Strong customer service focus and team leadership skills
• Solid administrative and organizational abilities
• Proficiency in Microsoft Office and mobile tech tools
• Effective written and verbal communication skills
• Ability to multitask and manage multiple priorities
• Physical ability to stand, walk, bend, and lift up to 50 lbs
• Reliable transportation and flexibility to work indoors/outdoors
• Experience in automotive, salvage, or recycling industry
• Bilingual in English and Spanish

About Us

Pull-A-Part, headquartered in Atlanta, GA, is a national leader in the do-it-yourself used auto parts industry. We’ve reimagined the traditional junkyard into a sustainable, customer-focused recycling operation. Founded in 1997, Pull-A-Part operates 35 superstores nationwide, including 11 U-Pull-&-Pay locations. We’ve been recognized nationwide for our commitment to customer service, environmental responsibility, and corporate citizenship.

Learn more: https://about.pullapart.com | https://upullandpay.com

Our Core Values

• Respect – Every team member and customer counts
• Help – Support your team and customers to reach goals
• Learn – Ask questions and grow your knowledge
• Grow – Develop new skills and advance your career

Equal Opportunity Employer

Pull-A-Part is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.