Retail Keyholder: Lead Sales & In-Store Experience

Topologie International; Los Angeles (CA); On-site; USD 26,000 - 29,000; Full time

Job summary

Topologie is seeking a full-time Keyholder in Los Angeles, CA to support daily store operations and deliver an exceptional in-store experience. You will open/close the store, assist customers with product knowledge, and help drive sales through the Topologie Wares System™ demonstrations.

You will maintain displays, replenish stock, and train new staff on service standards while collaborating with store leadership to ensure a welcoming, efficient shopping environment.

Qualifications

• Strong product knowledge to explain technical features and styling options.
• Excellent communication to interact clearly with customers and team members.
• Retail sales skills with understanding of sales techniques, add-ons, and meeting targets.
• Customer service experience to provide welcoming, solution-oriented support and foster loyalty.
• Experience in retail, fashion, outdoor, or lifestyle brands preferred.
• Ability to stand for long periods and manage basic POS tasks.
• Reliable opening/closing responsibilities and punctuality.
• Flexible full-time schedule including weekends, evenings, holidays.

Responsibilities

• Open and close the store, secure premises, and handle basic cash tasks.
• Engage with customers, provide informed product recommendations, and demonstrate features of the Topologie Wares System™ to drive sales.
• Maintain visual merchandising standards, replenish stock, and organize displays to keep the store inviting.
• Support and train new staff on product knowledge and service standards.
• Communicate customer feedback to store leadership to improve service and offerings.

Skills

Product Knowledge

Communication

Retail Sales

Customer Service

Retail Experience

POS Operations

Teamwork

Flexibility

Opening/Closing

Job description

Topologie is seeking a full-time Keyholder in Los Angeles, CA to support daily store operations and deliver an exceptional in-store experience. You will open/close the store, assist customers with product knowledge, and help drive sales through the Topologie Wares System™ demonstrations.

You will maintain displays, replenish stock, and train new staff on service standards while collaborating with store leadership to ensure a welcoming, efficient shopping environment.