Retail Keyholder: Lead Inclusive Store Experience

Savage X Fenty; Glendale (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Discretionary Paid Time Off

Healthcare Plans

Calm App Subscription

Employee Discounts

401KPlan

Bonus Plan

And More

Job summary

Savage X Fenty is seeking a Retail Full-Time Keyholder in Glendale, CA to support Store Leadership in building an inclusive, high-performing team and delivering an exceptional customer experience at our first IRL locations.

You will work closely with the Store Leader to uphold our values while driving KPI targets, team development, and visual merchandising standards, ensuring a dynamic and engaging shopper journey.

Qualifications

• 1-2 years in high volume retail environment a plus.
• Excellent verbal, written, and interpersonal communication skills with the ability to communicate vision and purpose clearly.
• Ability to lead through ambiguity while leading multiple initiatives.
• Tech-savvy or strong comfort around technology as component of daily responsibilities.
• An organizational powerhouse with a strong sense of urgency, stellar time management skills and an acute attention to detail.
• Self-directed and highly motivated to take ownership of tasks to ensure solutions.
• Flexibility with your schedule. Your work hours will be based on business needs.

Responsibilities

• Upkeep an inclusive store culture that is reflective of our values and brand ethos resulting in a team of engaged sales advisors and outstanding customer experiences.
• Partner with Store Leaders to deliver a dynamic and meaningful customer journey supported by impactful visuals and technology that is elevated by a highly engaged store team.
• Achieve KPI targets, budgets, and objectives by driving a culture of business owners who hold themselves accountable to individual and overall performance.
• Approach business opportunities, risks, and roadblocks with urgency and a growth mindset as you partner with the Store Leader and appropriate cross functional teams.
• Actively engage our guests and VIP members by providing an experience centered around body positivity, product knowledge and authenticity.
• Provide training and immediate feedback to store team around our customer service model, performance expectations and overall operational standards.
• Collaborate with the Store Leader to inspire sales advisors to accomplish individual and team performance targets.
• Maintain visual merchandising standards by consistently coaching and training store team based on VM guides, floorsets and expectations.
• Serve as a resource for general product knowledge, operational compliance and global communication to all team members.
• Maintain and achieve personal performance targets.

Skills

Retail Experience

Communication Skills

Leadership

Job description

Savage X Fenty is seeking a Retail Full-Time Keyholder in Glendale, CA to support Store Leadership in building an inclusive, high-performing team and delivering an exceptional customer experience at our first IRL locations.

You will work closely with the Store Leader to uphold our values while driving KPI targets, team development, and visual merchandising standards, ensuring a dynamic and engaging shopper journey.