Retail Keyholder: Lead Customer Experience & Store Ops

Colonial Group; Oak Brook (IL); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Dry Goods, Inc. is hiring a Keyholder for its Oak Brook, IL location. The role centers on supporting the management team with store operations, delivering one-of-a-kind service, and maintaining an inviting, well-stocked store environment.

You’ll greet customers, execute sales duties, train new hires, and help open/close the store, with shifts including days, evenings, and weekends. The position emphasizes developing customer relationships and presenting a polished storefront.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Execute all duties of a sales associate and achieve individual sales and account goals
• Develop relationships to grow your business
• Highlight product knowledge and services to create the best customer experience
• Unpack and display stock
• Maintain a visually appealing and clean store
• Assist with new hire training
• Open and close the store for business
• Be available to work day, evening, and weekend shifts

Job description

Dry Goods, Inc. is hiring a Keyholder for its Oak Brook, IL location. The role centers on supporting the management team with store operations, delivering one-of-a-kind service, and maintaining an inviting, well-stocked store environment.

You’ll greet customers, execute sales duties, train new hires, and help open/close the store, with shifts including days, evenings, and weekends. The position emphasizes developing customer relationships and presenting a polished storefront.