Retail Keyholder & Customer Experience Lead

Colonial Group; Leawood (KS); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Dry Goods seeks a Dry Goods Keyholder to support store operations and deliver exceptional customer service. You will own the customer experience, lead by example, and help manage daily tasks from merchandising to opening and closing responsibilities.

This role emphasizes relationship building, product knowledge, and training new team members, with opportunities for growth within the organization. Competitive wages and a merchandise discount accompany comprehensive benefits.

Qualifications

• Experience in retail or customer-facing roles is preferred.
• Ability to train new hires.
• Excellent communication and teamwork.

Responsibilities

• Own the customer experience and greet customers warmly.
• Execute duties of a sales associate and meet sales goals.
• Develop relationships to grow your business.
• Highlight product knowledge to enhance the customer experience.
• Unpack and display stock.
• Maintain a clean, visually appealing store.
• Assist with new hire training.
• Open and close the store.
• Availability for day, evening, and weekend shifts.

Skills

Customer service

Relationship building

Sales

Product knowledge

Job description

Dry Goods seeks a Dry Goods Keyholder to support store operations and deliver exceptional customer service. You will own the customer experience, lead by example, and help manage daily tasks from merchandising to opening and closing responsibilities.

This role emphasizes relationship building, product knowledge, and training new team members, with opportunities for growth within the organization. Competitive wages and a merchandise discount accompany comprehensive benefits.