Customer Experience Lead - Dry Goods Keyholder

Dry Goods, Inc.; Orland Park (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Health, dental, vision, disability, LT

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Dry Goods in Illinois is seeking a Dry Goods Keyholder to support store operations and management. You’ll focus on building relationships with customers through product knowledge and delivering an inviting shopping experience.

As a Keyholder, you’ll greet customers, drive sales, train new staff, open/close the store, and cover day, evening, and weekend shifts. The role offers competitive pay and a merchandise discount, with growth opportunities within the company.

Qualifications

• Provide excellent customer service and greet every customer.
• Meet individual sales and account goals.
• Unpack and display stock; maintain a visually appealing store.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Execute all duties of a sales associate and achieve individual sales and account goals
• Develop relationships to grow your business
• Highlight product knowledge and services to create the best customer experience
• Unpack and display stock
• Maintain a visually appealing and clean store
• Assist with new hire training
• Open and close the store for business
• Be available to work day, evening, and weekend shifts

Job description

Dry Goods in Illinois is seeking a Dry Goods Keyholder to support store operations and management. You’ll focus on building relationships with customers through product knowledge and delivering an inviting shopping experience.

As a Keyholder, you’ll greet customers, drive sales, train new staff, open/close the store, and cover day, evening, and weekend shifts. The role offers competitive pay and a merchandise discount, with growth opportunities within the company.