Retail Keyholder: Fun, Flexible Hours & Growth

IT'SUGAR; Novi (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Career growth opportunities

Training and development

30% employee discount

Perk Spot discounts

401k with company match

Employee Assistance Program

And More!

Job summary

IT’SUGAR is seeking a fun and dynamic Retail Keyholder to join our team in Novi, MI. You will be the premier brand ambassador, delivering a SWEET customer experience while managing store duties, merchandising, and register operations.

Qualifications include being 18+, HS diploma preferred, and 6 months in a similar retail role. You must be flexible with schedule and capable of standing for long periods, lifting up to 50 lbs, and working with minimal supervision.

Qualifications

• Must be 18 years of age or older.
• Education: High School diploma or equivalent preferred.
• Years of Experience: 6 months in a similar retail role preferred
• Willing to work a flexible schedule including days, evenings, weekends, and holidays.
• Must be able to use a POS/cash register.
• Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
• Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs. with assistance.
• Must be able to work alone or with the minimum amount of supervision.

Responsibilities

• Deliver exceptional Customer Service: Assist customers with requests and inquiries; follow our customer engagement model, SUGARTAINMENT; ensure sales floor is clean and organized; operate POS/register to cash out customers.
• Achieve Sales Goals: Follow through on customer requests; explain benefits, features, prices, quality and value; upsell where appropriate.
• Support Store Operations: Maintain store cash handling records; open/close procedures; merchandise displays to visual guidelines; assist in events and promotions; communicate LP issues with Store Manager.

Skills

Customer service

Sales

Education

High School diploma or equivalent

Tools

POS / cash register

Job description

IT’SUGAR is seeking a fun and dynamic Retail Keyholder to join our team in Novi, MI. You will be the premier brand ambassador, delivering a SWEET customer experience while managing store duties, merchandising, and register operations.

Qualifications include being 18+, HS diploma preferred, and 6 months in a similar retail role. You must be flexible with schedule and capable of standing for long periods, lifting up to 50 lbs, and working with minimal supervision.