Retail Keyholder - Customer Experience Leader

Dry Goods, Inc.; Portage (MI); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Competitive wages

No extended holiday hours

Promote from within

Job summary

Dry Goods, Inc. in Portage, MI is seeking a Dry Goods Keyholder to support store operations and provide one-of-a-kind service through relationship-building and product knowledge.

You will own the customer experience, assist with new hire training, open and close the store, unpack stock, and maintain a clean, inviting space. Flexibility to work day, evening, and weekend shifts is required.

Qualifications

• Experience in retail sales or customer service.
• Ability to open/close store and work flexible hours.
• Willingness to train new hires.
• Strong product knowledge and relationship-building skills.

Responsibilities

• Own the customer experience – greet customers, be friendly and thank every customer.
• Execute all duties of a sales associate and achieve individual sales and account goals.
• Develop relationships to grow your business.
• Highlight product knowledge and services to create the best customer experience.
• Unpack and display stock.
• Maintain a visually appealing and clean store.
• Assist with new hire training.
• Open and close the store for business.
• Be available to work day, evening, and weekend shifts.

Skills

Customer service

Sales

Communication

Relationship building

Store operations

Tools

POS system

Job description

Dry Goods, Inc. in Portage, MI is seeking a Dry Goods Keyholder to support store operations and provide one-of-a-kind service through relationship-building and product knowledge.

You will own the customer experience, assist with new hire training, open and close the store, unpack stock, and maintain a clean, inviting space. Flexibility to work day, evening, and weekend shifts is required.