Retail Keyholder: Customer Experience & Store Growth

Dry Goods, Inc.; Madison (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Career advancement opportunities

Job summary

Dry Goods, Inc. in Madison, WI seeks a friendly Keyholder to support store leadership and operations. You will drive the customer experience, share product knowledge, and keep a clean, inviting environment that reflects the Dry Goods brand.

Responsibilities include greeting customers, assisting with sales goals, opening/closing, training new hires, and working day, evening, and weekend shifts to ensure a seamless shopping experience.

Qualifications

• Customer service experience in retail or hospitality.
• Ability to drive sales and meet goals.
• Comfort with training new hires and leading others.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Execute all duties of a sales associate and achieve individual sales and account goals
• Develop relationships to grow your business
• Highlight product knowledge and services to create the best customer experience
• Unpack and display stock
• Maintain a visually appealing and clean store
• Assist with new hire training
• Open and close the store for business
• Be available to work day, evening, and weekend shifts

Skills

Customer service

Sales skills

Relationship building

Product knowledge

Leadership

Tools

POS system

Job description

Dry Goods, Inc. in Madison, WI seeks a friendly Keyholder to support store leadership and operations. You will drive the customer experience, share product knowledge, and keep a clean, inviting environment that reflects the Dry Goods brand.

Responsibilities include greeting customers, assisting with sales goals, opening/closing, training new hires, and working day, evening, and weekend shifts to ensure a seamless shopping experience.