Customer Experience Keyholder - Sales & Store Leader

Dry Goods, Inc.; Mankato (MN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Dry Goods, Inc. is seeking a Keyholder to support store operations and management. You will focus on delivering unique customer service through relationship-building, product knowledge, and an engaging store presentation.

You will greet customers, assist with sales, unpack stock, and help maintain a clean, attractive store environment while supporting new hire training and opening/closing duties. This role requires flexibility for day, evening, and weekend shifts.

Qualifications

• Experience in retail or customer-facing roles.
• Ability to meet sales goals and contribute to team targets.

Responsibilities

• Own the customer experience by greeting customers sincerely and thanking them.
• Execute all duties of a sales associate and meet personal sales goals.
• Develop relationships to grow the business.
• Highlight product knowledge and services for the best customer experience.
• Unpack and display stock.
• Maintain a visually appealing, clean store.
• Assist with new hire training.
• Open and close the store for business.
• Be available for day, evening, and weekend shifts.

Skills

Customer service

Sales

Leadership

Retail operations

Job description

Dry Goods, Inc. is seeking a Keyholder to support store operations and management. You will focus on delivering unique customer service through relationship-building, product knowledge, and an engaging store presentation.

You will greet customers, assist with sales, unpack stock, and help maintain a clean, attractive store environment while supporting new hire training and opening/closing duties. This role requires flexibility for day, evening, and weekend shifts.