Store Keyholder & Customer Experience Lead

Dry Goods, Inc.; Skokie (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Comprehensive benefits includingHealth

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Dry Goods, Inc. is seeking a Keyholder in Illinois to support store operations and management. You will focus on delivering exceptional customer service, building relationships, and sharing product knowledge to create a compelling shopping experience.

The role involves opening and closing the store, unpacking stock, and training new hires, with opportunities to advance within the company. Competitive wages and benefits are offered.

Qualifications

• Experience delivering exceptional customer service in retail.
• Ability to meet individual sales targets and contribute to store goals.
• Skill in developing relationships to grow business.
• Knowledge of products and services to educate customers.
• Attention to visual merchandising and store presentation.

Responsibilities

• Own the customer experience by greeting customers sincerely and thanking them.
• Execute all duties of a sales associate and achieve individual sales and account goals.
• Develop relationships to grow your business.
• Highlight product knowledge and services to create the best customer experience.
• Unpack and display stock.
• Maintain a visually appealing and clean store.
• Assist with new hire training.
• Open and close the store for business.
• Be available to work day, evening, and weekend shifts.

Skills

Customer experience

Sales goals

Relationship building

Product knowledge

Store presentation

Training new hires

Job description

Dry Goods, Inc. is seeking a Keyholder in Illinois to support store operations and management. You will focus on delivering exceptional customer service, building relationships, and sharing product knowledge to create a compelling shopping experience.

The role involves opening and closing the store, unpacking stock, and training new hires, with opportunities to advance within the company. Competitive wages and benefits are offered.