Retail Keyholder: Customer Experience & Operations Lead

Nordstrom; Madison (WI); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement plan

Paid Time Off

Life Insurance

Disability Insurance

Merchandise Discount

EAP resources

Job summary

Nordstrom in Madison, WI seeks a Key Holder who is motivated, detail-oriented, and committed to providing outstanding customer service. In this role you’ll assist store managers with daily operations, help maximize sales, and uphold high standards of store appearance and safety.

You should own initiatives, adapt quickly to new programs, multi-task in a fast-paced setting, and lift items up to 25 pounds regularly and up to 50 pounds occasionally.

Qualifications

• High level of ownership and initiative.
• Identify opportunities that benefit the customer.
• Adapt quickly to new store initiatives, concepts and services.
• Proven success in fast-paced environments with multi-tasking ability.
• Regularly able to lift items up to 25 pounds and up to 50 pounds occasionally.
• Basic understanding of technology tools such as Microsoft Outlook and Excel.

Responsibilities

• Assist managers with daily store operations.
• Help maximize sales and maintain operational standards.
• Provide outstanding customer service to shoppers.

Skills

Ownership

Initiative

Customer service

Adaptability

Multi-tasking

Physical stamina

MS Outlook

MS Excel

Tools

Microsoft Outlook

Excel

Job description

Nordstrom in Madison, WI seeks a Key Holder who is motivated, detail-oriented, and committed to providing outstanding customer service. In this role you’ll assist store managers with daily operations, help maximize sales, and uphold high standards of store appearance and safety.

You should own initiatives, adapt quickly to new programs, multi-task in a fast-paced setting, and lift items up to 25 pounds regularly and up to 50 pounds occasionally.