Retail Keyholder & Customer Experience Lead

Southern Tide, LLC; Nantucket (MA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Vacation policy

Health coverage

401k with company match

Education reimbursement

Product discounts

Job summary

Southern Tide, LLC in Nantucket, MA is seeking a reliable Keyholder to support daily store operations, assist customers, and safeguard assets. You will help merchandise, process transactions, and build customer relationships.

The ideal candidate has strong communication, retail experience, and computer skills with Excel and Word. The role requires flexibility in hours, including weekends, and offers competitive benefits and product discounts.

Qualifications

• High School diploma or GED.
• 2+ years of retail experience.
• Advanced computer skills: Excel and Word.
• Able to lift up to 50 lbs and stand for long periods.

Responsibilities

• Present and sell merchandise consistent with the brand.
• Build a personal client book.
• Operate the store POS and handle routine transactions.
• Safeguard store assets and manage inventory.
• Open/close registers in the absence of management.
• Participate in meetings to exceed sales goals.

Skills

Attention to detail

Teamwork

Multitasking

Problem solving

Customer service

Education

High School diploma or GED

Tools

Excel

Word

Job description

Southern Tide, LLC in Nantucket, MA is seeking a reliable Keyholder to support daily store operations, assist customers, and safeguard assets. You will help merchandise, process transactions, and build customer relationships.

The ideal candidate has strong communication, retail experience, and computer skills with Excel and Word. The role requires flexibility in hours, including weekends, and offers competitive benefits and product discounts.