Retail Key Lead — Elevate Team & Customer Experience

Fossil; Sevierville (TN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Growth opportunities

Employee product discounts

Job summary

Fossil is seeking a Third Key Holder to observe and coach the team, delivering an exceptional store experience and driving sales. You’ll align your day with business needs and take action to achieve goals, while upholding Fossil’s core values.

You will thrive in a collaborative, fast-paced environment, bring professionalism, and motivate others through leadership. 1–2 years in fashion retail and a bachelor’s degree are preferred.

Qualifications

• 1–2 years of retail experience, preferably fashion retail.
• Passion for an exceptional customer experience.
• Professionalism and sophistication.
• Team-centric leadership that motivates talent.
• Ability to build brand loyalty.
• Strong written, verbal, and presentation skills.
• Collaborative yet self-motivated and directed.
• Commitment to learning and adaptability.
• Bachelor’s degree preferred.

Responsibilities

• Observe and coach team to deliver an exceptional store experience.
• Align daily activities with business needs and sales goals.
• Foster a positive, teamwork-focused environment.
• Uphold Fossil's core values in every interaction.

Skills

Retail experience

Customer focus

Team leadership

Communication skills

Adaptability

Brand knowledge

Education

Bachelor’s degree preferred

Job description

Fossil is seeking a Third Key Holder to observe and coach the team, delivering an exceptional store experience and driving sales. You’ll align your day with business needs and take action to achieve goals, while upholding Fossil’s core values.

You will thrive in a collaborative, fast-paced environment, bring professionalism, and motivate others through leadership. 1–2 years in fashion retail and a bachelor’s degree are preferred.