Key Holder & Team Coach — Elevate Store Experience

Fossil Group; Brea (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Growth opportunities

Employee discounts

Job summary

Fossil Group is seeking a Third Key Holder to support store leadership in delivering an exceptional shopping experience. You will observe, coach, and guide the team to meet sales goals while embracing our core values: authenticity, grit, curiosity, humor, and making an impact.

With 1–2 years in fashion retail and a focus on teamwork, you will help develop talent, build brand loyalty, and ensure professional, engaging customer interactions.

Qualifications

• 1–2 years of retail experience, preferably fashion retail.
• Passion for delivering an exceptional customer experience.
• Professionalism and sophistication in the role.
• Team-centric leadership that motivates talent.
• Ability to build brand loyalty.
• Genuinely cares to help people succeed.
• Outstanding written, verbal, and presentation skills.
• Collaborative yet self-motivated and able to direct.
• Committed to continuous learning with the ability to adapt.
• Able to adjust to the needs of the business.
• Bachelor's degree preferred.

Skills

Retail experience

Customer service

Leadership

Brand loyalty

Communication

Adaptability

Presentation skills

Team collaboration

Learning mindset

Flexibility

Bachelor's degree

Education

Bachelor's degree preferred

Job description

Fossil Group is seeking a Third Key Holder to support store leadership in delivering an exceptional shopping experience. You will observe, coach, and guide the team to meet sales goals while embracing our core values: authenticity, grit, curiosity, humor, and making an impact.

With 1–2 years in fashion retail and a focus on teamwork, you will help develop talent, build brand loyalty, and ensure professional, engaging customer interactions.