Retail Key Holder: Lead & Earn DailyPay + 40% Discount

Bath & Body Works; Fort Wayne (IN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

40% Discount

Daily Pay

Medical, Dental & Vision Benefits

Job summary

Bath & Body Works is seeking a Key Holder to support the sales plan through effective execution of store and operational tasks. You will be a front-line leader, guiding associates and ensuring excellent customer service.

Responsibilities include coaching, setting daily goals, managing openings/closings, handling shipments, and maintaining visuals and policies to deliver engaging experiences for customers.

Qualifications

• Customer-first retail mindset with proven sales experience.
• Ability to coach and develop store associates.
• Strong communication and problem-solving skills.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Lead store tasks as delegated by Store Manager, including as Manager on Duty.
• Provide individual and team performance feedback to managers.
• Lead in-store customer experiences with strong product knowledge.
• Display knowledge of product, policies and store strategies.
• Set direction and goals for the day/shift for the team.
• Perform opening/closing routines including banking, shipments, and directives.
• Create genuine connections with customers through needs discovery and recommendations.
• Assist with floorset execution, visual presentation and marketing.
• Maintain safety, cleanliness and brand standards.
• Uphold company values and procedures.

Skills

Customer focus

Leadership

Communication

Coaching

De-escalation

Shift availability

Education

High school diploma or equivalent

Job description

Bath & Body Works is seeking a Key Holder to support the sales plan through effective execution of store and operational tasks. You will be a front-line leader, guiding associates and ensuring excellent customer service.

Responsibilities include coaching, setting daily goals, managing openings/closings, handling shipments, and maintaining visuals and policies to deliver engaging experiences for customers.