Retail Key Holder - Lead Customer Service & Store Ops

SKECHERS USA, Inc.; Wichita (KS); Hybrid; USD 22,000 - 23,000; Part time

Benefits offered by this job

Competitive pay increases

Employee discounts on Skechers gear

Flexible schedules

Job summary

Skechers USA, Inc. in Wichita, KS is seeking a Part-time Retail Key Holder to elevate the customer journey and oversee daily store operations. You will supervise opening/closing, ensure security, mentor teammates, and drive sales while maintaining a clean, organized selling floor.

Join a global brand with opportunities for growth in retail leadership and customer service management. Flexible schedules and employee discounts support work-life balance.

Qualifications

• High school diploma or equivalent preferred but not required.
• Experience as Key Holder/Shift Leader/Retail Supervisor preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent written, verbal and interpersonal communication.
• Must be at least 18 years old.

Responsibilities

• Customer Service Management: Engage customers to deliver expert advice and ensure a great experience.
• Retail Leadership: Supervise daily operations, opening/closing, and security protocols.
• Team Leadership: Mentor team members in customer service, sales and daily operations.
• Sales and Goals: Contribute to store and individual targets using effective selling techniques.
• Store Operations: Merchandise, restock, and maintain store cleanliness.
• Retail Supervisor Duties: Oversee stock and inventory alongside store management.
• Problem Solving: Identify and resolve in-store challenges to ensure smooth shopping.

Skills

Sales skills

Communication skills

Organizational skills

Problem solving

Team mentoring

Customer service

Education

High school diploma or equivalent

Job description

Skechers USA, Inc. in Wichita, KS is seeking a Part-time Retail Key Holder to elevate the customer journey and oversee daily store operations. You will supervise opening/closing, ensure security, mentor teammates, and drive sales while maintaining a clean, organized selling floor.

Join a global brand with opportunities for growth in retail leadership and customer service management. Flexible schedules and employee discounts support work-life balance.