Retail Key Holder — Lead, Coach & Elevate Store Performance

Tailored Brands, Inc.; Nashville, Northern (TN, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

K&G Fashion Superstore in Nashville, TN is seeking a Retail Key Holder to support the Store Manager in achieving sales, service, and operational goals. You will open/close the store as the manager on duty and coach the team to deliver a best-in-class customer experience.

You will lead by example, strengthen team communication, and ensure brand standards are maintained while delivering operational excellence across shifts.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication abilities.
• Self-motivated, results oriented, and a strategic thinker.
• Ability to train and develop high performing store teams.
• Proficient with technology systems, Microsoft Office, and video conferencing.

Responsibilities

• Inspire store team to achieve their best performance.
• Collaborate with Store Manager to drive sales and service goals.
• Open and close the store when scheduled as manager on duty.
• Deliver exceptional customer experiences consistent with brand standards.
• Assist in staff training and communicating company directives.

Skills

Leadership

Coaching

Customer service

Communication

Team development

Retail experience

Tools

Microsoft Office

POS System

Video conferencing

Job description

K&G Fashion Superstore in Nashville, TN is seeking a Retail Key Holder to support the Store Manager in achieving sales, service, and operational goals. You will open/close the store as the manager on duty and coach the team to deliver a best-in-class customer experience.

You will lead by example, strengthen team communication, and ensure brand standards are maintained while delivering operational excellence across shifts.