Retail Key Holder & Customer Experience Lead

EVERYTHING BUT WATER; Marco Island (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(K) participation

Merchandise discounts

Additional benefits for eligibleAssoci

Job summary

Everything But Water, the largest specialty retailer of women’s swimwear and resortwear in the US, is seeking a Key Holder to support Store Management in Marco Town Center. You will help supervise Sales Associates, maintain store standards, and drive sales through exceptional customer service.

This role requires 2–4 years in retail, 1 year supervisory experience, and availability nights, weekends, and holidays. English fluency and strong interpersonal skills are essential.

Qualifications

• 2-4 years retail sales experience.
• 1 year supervisory experience.
• Availability must include nights, weekends, and holidays.
• Strong customer engagement and communication skills.
• High level interpersonal and communication skills.
• Must be 18 years of age or older.
• Fluent in English (speak, read, write).

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates.
• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner.
• Maintain brand standards around cleanliness, organization, and visual presentation standards.
• Demonstrate an understanding of sales goals and align behaviors accordingly.

Skills

Customer engagement

Interpersonal skills

Communication skills

Fluent English

Physical stamina

Job description

Everything But Water, the largest specialty retailer of women’s swimwear and resortwear in the US, is seeking a Key Holder to support Store Management in Marco Town Center. You will help supervise Sales Associates, maintain store standards, and drive sales through exceptional customer service.

This role requires 2–4 years in retail, 1 year supervisory experience, and availability nights, weekends, and holidays. English fluency and strong interpersonal skills are essential.