Retail key Holder

Skechers; Wilmot (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Skechers is seeking a Retail Key Holder to oversee store operations, mentor team members, and ensure exceptional customer service. This entry-level management role offers opportunities for career advancement within a fun and dynamic retail environment.

Benefits

Generous discounts on Skechers products

Flexible schedules

On-the-job training

Opportunities for career advancement

Qualifications

• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor preferred.

Responsibilities

• Supervise daily operations and ensure security protocols are met.
• Mentor team members in customer service and sales.
• Engage with customers to deliver expert advice on products.

Skills

Problem-solving

Organizational Skills

Communication

Education

High school diploma or equivalent

Job description

Join to apply for the Retail Key Holder role at Skechers.

Why Skechers?

We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family—celebrated for style, quality, innovation, and comfort. We foster an environment where ideas are welcomed, an entrepreneurial mindset is encouraged, and customer service is always a priority. Our fun and fast-paced workplace offers endless opportunities to learn, grow, and succeed.

About The Role

As a Key Holder, also known as a “Floor Leader,” at Skechers, you’ll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. This entry-level management role involves overseeing daily operations, supporting sales goals, and maintaining the store's premium shopping environment. Whether you're aiming to advance your Retail Manager career, refine your skills as a Key Holder, or grow into a Retail Management role, this opportunity provides room to thrive within the Skechers global brand.

Compensation Rate

Starting Rate: $16.94

Hourly Range: $16.94 - $17.97

Benefit Highlights

• Competitive pay with regular increases.
• Generous discounts on Skechers footwear, apparel, and accessories (including exclusive Friends and Family discounts!).
• Flexible schedules to support work-life balance.
• On-the-job training to strengthen skills in Retail Leadership Roles, Customer Service Management, and store operations.
• Opportunities for career advancement in Retail Management with a global brand like Skechers.
• Additional Benefits & Perks to be reviewed during the interview process.

What You Will Do

• Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and a great experience.
• Supervise daily operations, including store opening and closing procedures, ensuring security protocols and operational standards are met.
• Mentor and support team members to grow their skills in customer service, sales, and daily operations.
• Contribute to achieving store and individual sales targets through effective selling techniques and promoting key Skechers products.
• Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Oversee stock and inventory routines while collaborating with management to address operational needs.
• Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

What We Need From You

• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Problem-solving skills to resolve issues that may arise in-store.
• Highly organized to manage inventory, staffing, and operational tasks.
• Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
• Comfortable mentoring team members and communicating across all levels of the store team.
• Acts with confidentiality and urgency.

Requirements

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent written, verbal, and interpersonal communication skills.
• Must be at least 18 years old at the time of application.

Additional Information

Join Skechers and step into your next retail career opportunity!