Retail Sales Associate, Key Holder

DXL Group; Greenfield (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in men's Big + Tall apparel is seeking a Retail Sales Associate, Key Holder. This role emphasizes building long-term relationships with guests by delivering exceptional customer service. As a key holder, you will welcome each guest, engage with them to understand their needs, and serve as an expert in product knowledge. The company values internal development and offers a supportive environment for growth. If you have a passion for customer service and coaching, this position could be the perfect fit for you.

Benefits

Quarterly Bonuses

Employee Development Programs

Free-Standing Store Locations

Qualifications

• High school diploma or equivalent; college degree helpful but not required.
• Superior customer service skills and experience with problem resolution.

Responsibilities

• Welcoming guests and engaging to learn about their needs.
• Serving as a product knowledge expert and selling apparel.
• Building a customer-focused sales team through coaching.

Skills

Customer Service Skills

Problem Resolution

Education

High School Diploma

College/University Degree

Job description

Join to apply for the Retail Sales Associate, Key Holder role at DXL Group.

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long-term relationships with our guests by providing an unmatched experience.

What Makes Us Different?

• We are committed to developing our people to promote from within.
• Located in free-standing stores, not malls, closing at 7 pm!
• Entire team is eligible for quarterly bonuses.

Responsibilities

We seek a self-driven, results-oriented Retail Sales Associate, Key Holder, passionate about customer service and coaching team members. Key responsibilities include:

• Welcoming each guest, engaging to learn about needs, preferences, and lifestyle.
• Serving as a product knowledge expert, selling a broad range of apparel including private labels and name brands.
• Building a superior customer-focused sales team through ongoing coaching and training.

Are You a Fit?

Specific Qualifications for This Role Include

• High school diploma or equivalent; college/university degree helpful but not required.
• Superior customer service skills and experience with problem/complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Apply now and discover why DXL is the right fit for you!

DXL is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities and prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.