Retail Key Carrier_Crestview Thrift Store

Kaizen Lab Inc.; Crestview (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Waterfront Rescue Mission in Crestview, FL is hiring a Key Carrier for the Waterfront Thrift Store. This full-time position (40 hours/week) reports to the Thrift Store Manager and supports store operations, merchandising and training, with hours 9 am–6 pm, Monday through Saturday.

You will supervise employees, volunteers and clients, help manage KPI performance and controllable expenses, ensure outstanding customer service, and maintain a well organized, clean store environment.

Qualifications

• Christian commitment and high ethical standards
• High School diploma/GED or 2+ years related experience
• Valid state driver's license and insurable
• Reliable transportation

Responsibilities

• Supervise employees, volunteers and clients with accountability
• Assist with financial performance toward goals and KPI monitoring
• Help manage controllable expenses while maintaining service levels
• Ensure customer service expectations are followed and the store is clean and well organized

Skills

Customer service

Team leadership

Ethical conduct

Education

High School diploma or GED / 2+ years related experience

Job description

The Waterfront Rescue Mission, recognized in 2025 as one of the Best Christian Workplaces in the country, is hiring a positive, highly productive, safety-minded and team oriented Key Carrier to join our team at the Waterfront Thrift Store in Crestview, FL! Under the direction of the Thrift Store Manager, the Key Carrier supports store management in achieving efficiency in store operations, merchandising, training, and various other assigned areas of responsibility within a Thrift Store. This is a full time position working 40 hours per week. Primary duties include but, are not limited to, supervision and accountability of employees, volunteers and clients. Performs all reasonably related duties as assigned. Store hours are 9 am - 6 pm Monday - Saturday and closed Sunday.

Responsibilities:

• Assist with financial performance to goal
• Assist with studying KPI performance daily
• Assist in managing a high performance team that will complement the growth of the store
• Assist in managing controllable expenses
• Ensure customer service expectations are followed at all times
• Ensure a well recovered, clean, and organized store

Qualifications:

• Christian Commitment: Must exemplify and model Christian behaviors and values and possess high levels of ethics, honesty and character.
• Education/Experience: High School degree/GED or 2 or more years related experience and/or training or equivalent combination of education and experience.
• Must have a valid state driver's license and be insurable by the Waterfront Rescue Mission insurance carrier.
• Must have reliable transportation.