Thrift Store Operations Lead

Kaizen Lab Inc.; Crestview (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Waterfront Rescue Mission in Crestview, FL is hiring a Key Carrier for the Waterfront Thrift Store. This full-time position (40 hours/week) reports to the Thrift Store Manager and supports store operations, merchandising and training, with hours 9 am–6 pm, Monday through Saturday.

You will supervise employees, volunteers and clients, help manage KPI performance and controllable expenses, ensure outstanding customer service, and maintain a well organized, clean store environment.

Qualifications

• Christian commitment and high ethical standards
• High School diploma/GED or 2+ years related experience
• Valid state driver's license and insurable
• Reliable transportation

Responsibilities

• Supervise employees, volunteers and clients with accountability
• Assist with financial performance toward goals and KPI monitoring
• Help manage controllable expenses while maintaining service levels
• Ensure customer service expectations are followed and the store is clean and well organized

Skills

Customer service

Team leadership

Ethical conduct

Education

High School diploma or GED / 2+ years related experience

Job description

The Waterfront Rescue Mission in Crestview, FL is hiring a Key Carrier for the Waterfront Thrift Store. This full-time position (40 hours/week) reports to the Thrift Store Manager and supports store operations, merchandising and training, with hours 9 am–6 pm, Monday through Saturday.

You will supervise employees, volunteers and clients, help manage KPI performance and controllable expenses, ensure outstanding customer service, and maintain a well organized, clean store environment.