Full-Time Thrift Store Team Lead – Operations & KPI

WATERFRONT RESCUE MISSION; Crestview (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

Waterfront Rescue Mission is hiring a Key Carrier for the Waterfront Thrift Store in Crestview, FL. This full-time role (40 hours/week) supports store management in operations, merchandising, training, and other duties as assigned, supervising employees, volunteers, and clients as needed.

The position focuses on achieving efficiency, customer service excellence, and a well-organized store environment to help the mission grow its thrift store program and community impact.

Qualifications

• Christian commitment and ethics expected.
• HS diploma or GED or 2+ years related experience."

Responsibilities

• Assist with financial performance to goal.
• Assist with KPI performance monitoring daily.
• Help manage a high-performance team to support store growth.
• Assist in controlling expenses.
• Ensure customer service expectations are met at all times.
• Keep the store well organized and clean.

Skills

Supervision

Team leadership

Customer service

Education

High School diploma or GED

Job description

Waterfront Rescue Mission is hiring a Key Carrier for the Waterfront Thrift Store in Crestview, FL. This full-time role (40 hours/week) supports store management in operations, merchandising, training, and other duties as assigned, supervising employees, volunteers, and clients as needed.

The position focuses on achieving efficiency, customer service excellence, and a well-organized store environment to help the mission grow its thrift store program and community impact.