Retail Key Carrier & Coordinator - Leadership & Service

The TJX Companies, Inc.; Lithonia (GA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation program

Bereavement leave

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Credit union

Referral bonuses

Job summary

Marshalls at Lithonia, GA is seeking a Key Carrier who alternates with Coordinators and may lead store operations. The role requires open availability, including nights and weekends, and a strong commitment to exceptional customer service.

You will supervise Associates, coach staff, and ensure opening/closing procedures are followed, while maintaining store standards and safety. This position supports management in daily operations and customer satisfaction.

Qualifications

• 1 year retail experience and 6 months leadership experience.
• Able to work a flexible schedule, including nights and weekends.
• Strong coaching and delegation capabilities with multi-tasking.
• Excellent communication and organizational skills.

Responsibilities

• Creates a positive internal and external customer experience.
• Acts as Manager on Duty adhering to company policy and procedure.
• Ensures store team performs tasks and activities in accordance with store plan.
• Addresses immediate customer service issues and provides coaching to Associates.
• Communicates priorities with management and Associates and provides progress updates.
• Promotes safety awareness and maintains a safe environment.

Skills

Retail experience

Leadership

Customer service

Communication

Tools

POS systems

Retail software

Job description

Marshalls at Lithonia, GA is seeking a Key Carrier who alternates with Coordinators and may lead store operations. The role requires open availability, including nights and weekends, and a strong commitment to exceptional customer service.

You will supervise Associates, coach staff, and ensure opening/closing procedures are followed, while maintaining store standards and safety. This position supports management in daily operations and customer satisfaction.