Retail Jewelry Store Manager: Lead Sales & Talent

Helzberg Diamonds Shops, Inc.; Westland (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. seeks a Store Manager to lead daily operations and drive sales and profit objectives in a retail jewelry environment. You will direct the store’s performance, coordinate teams, and evaluate results to ensure excellent customer service and store standards.

The ideal candidate brings proven sales leadership, strong recruitment and training skills, and the ability to coach a diverse sales team. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Proven ability to achieve sales goals through strong selling skills.
• Superior communication and interpersonal abilities.
• Experience recruiting and staffing sales teams.
• Ability to supervise and develop others.

Responsibilities

• Achieve store sales goals by leveraging personal selling skills and coaching sales associates.
• Ensure all associates know company policies and can resolve customer issues quickly.
• Recruit, interview and hire top talent.
• Provide ongoing training to sales team.
• Conduct regular coaching sessions to improve performance.
• Create strategies to reach sales and profit targets.
• Maintain a professional work environment and address associate relations issues.

Education

Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience

Job description

Helzberg Diamonds Shops, Inc. seeks a Store Manager to lead daily operations and drive sales and profit objectives in a retail jewelry environment. You will direct the store’s performance, coordinate teams, and evaluate results to ensure excellent customer service and store standards.

The ideal candidate brings proven sales leadership, strong recruitment and training skills, and the ability to coach a diverse sales team. Flexibility for evenings, weekends, and holidays is required.